This article describes how to deactivate a user in a Database.
If a user should no longer have access to a Database (for example, if they have left your organization), you can deactivate them. Deactivating a user denies them access to your Database while maintaining their account history. This means that administrators are still able to see any actions the user took on the Database. To maintain the integrity of historical data, we recommend deactivating a user rather than deleting them.
Deactivated users do not require a license. Thus, deactivating a user frees up a license that you can then (re)assign to another user.
How to deactivate a user in your Database
To deactivate a user, you first need to create a Role that has no permissions granted. Then, you can assign the “Deactivated” role to the user you wish to delete. To do so, follow these steps:
- Navigate to the Database in which you wish to free up a license.
- Click “Database settings.”
- Select “Roles” on the left side Navigation panel.
- Click “Add role” and name it as “Deactivated”.
- On the right side panel, add a grant to the entire database and leave all the permitted operations unchecked. This effectively denies the role access to your entire database.
- On the left side Navigation panel, click "User management" to see the user in the list of users.
- Select the user about to be deactivated and click on the "Deactivated" role in the side panel under “Permissions”.
The user is now deactivated and no longer counts towards your subscription account’s license allocation.