Case management software

Document every stage in the case management process. Without writing code, create customizable databases accessible by selected users.

Get started fast, on your own with the SaaS or the Self-managed Server version.

Data privacy

Keep sensitive data secure and private

Complete and fine-grained control over who can access what

  • Invite users, assign roles, and cases.
  • Grant or remove additional permissions.
  • Set rules with conditions for users to be able to view, add, edit or delete cases.
  • Use an audit log to review users' actions and records changes.
  • Restore deleted data on your own.

Map your organization's structure online

  • Assign cases to individual case workers.
  • Keep track of the user's actions and the details of the case.
  • Gather all cases associated with a beneficiary in one place.
  • Assign groups of case workers to supervisors or grant location based access.

Combine and analyze data and take decisions on the go

  • Draw quick conclusion out of large quantities of data.
  • Get insights to complex situations with powerful pivot tables.
  • Map the progress and impact of your activities.
  • Visualize trends and take quick decisions.
  • Integrate with other software and plan ahead for your whole programme.
Data security

Feel confident with your system

SaaS version: Secured using world-class data centers

  • Our company is ISO 27001 certified. This is the internationally recognized Information Security Management standard which requires that organizations assess information security risks, put in place robust security controls and processes, and embed information security management across the organization.
  • Data is securely hosted in Google’s world-class secure data centers, located in Europe.
  • Google’s Cloud Platform, where ActivityInfo is hosted, meets the ISO 27001:2005, a comprehensive international security certification which is verified by an external auditor and checked regularly thereafter.

Self-managed Server: ActivityInfo's capabilities on your own server or cloud account

  • Install ActivityInfo on premise on Windows or Linux or on your own cloud account.
  • Run ActivityInfo on a network not accessible via the public internet, including air-gapped networks.
Quick & easy setup

Get up and running within a week with our SaaS version

Get started right away without the help of a technical consultant to set up and configure the system. Sign up, log in and you are ready to go!

Save time and leave software development, security and updates to us.

Quick training for your case workers thanks to an intuitive data entry interface.

Get customer support from our expert team or request consulting services for more specialized case management solutions.

Wish to see the platform in action?

Watch a quick demonstration of the platform and mobile app

Explore ActivityInfo in less than 8 minutes!

Case management, health emergencies monitoring, surveys and project tracking

Organization
Medicos del Mundo
Using ActivityInfo
2021 — Today
Reasons for choosing ActivityInfo
  • Flexibility
  • Work independently
  • Relational model for linking datasets
  • Form translations
  • Offline functionality
  • Mobile app
Read the Case Study

“The impact is huge. We can easily prepare reports for donors in real time. In Central America, we managed to change the mindset because the countries saw the results.”

Emanuele Lini, Monitoring, Evaluation, Accountability and Learning Advisor, Medicos del Mundo

Case tracking and case management among field offices

Organization
UNRWA
Using ActivityInfo
2015 — Today
Reasons for choosing ActivityInfo
  • Flexibility
  • No need for technical knowledge
  • Data confidentiality
  • Arabic language support
  • Offline functionality for house visits
  • Daily support
Watch the video

“The complexity of every field office is different; you can’t just build a standardized system that will work from everyone. Therefore there has to be some flexibility in understanding the different requirements and settings.”

Sasha Abdi, UNRWA

Digitizing a paper-based case management system for the Rohingya Crisis

Organization
Danish Refugee Council, Bangladesh
Using ActivityInfo
2019 — Today
Reasons for choosing ActivityInfo
  • Easy to maintain
  • No need for technical knowledge
  • Data confidentiality
  • Quick to set up
  • Offline functionality
  • Quick data entry training
Read the Case Study

“One of the great things about ActivityInfo was that it was easy to maintain, very quick to set up and start using. You don’t need to have a technical expert in-house to start creating more databases or do modifications. So it is very easy for a new person, like any of our current Information Managers in the office, with a short training and the available resources to start using, modifying and creating new databases.”

Neda Sepehrnoush, Information Management Manager, Danish Refugee Council Bangladesh
Case Management

News & Stories

Introduction to social protection

The article highlights the importance of social protection, detailing its types and emphasizes the need for mature systems to effectively respond to crises and coordinate with humanitarian efforts.

Read the article
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