Pricing
We offer a range of subscription plans to suit everyone from small teams to large organizations.
| Solo | Programme | Global Organization | |
|---|---|---|---|
| starting at €545 per year | starting at€3 700 per year | Contact us | |
| For solo M&E practitioners that need a single tool for collecting, organizing, and visualizing data | For projects and programmes building a comprehensive information system to support M&E, case management, and operations. | For global or regional organizations seeking a unified, secure database platform with tools for data governance. | |
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| Number of users included | 1 full user. Purchase up to 50 additional users |
5 full users 15 basic users Purchase up to 5,000 additional users |
Minimum of 250 users |
| Extra full users | €65 per year | €75 per year | |
| Extra basic users | €55 per year Volume discounts |
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| Send me a quote | Send me a quote Start a free trial | Contact us |
- SLA with 99.5% uptime (SaaS only)
Pricing changes
Please note that we updated prices on June 20th, 2023 for the first time since 2015. We will honor the 2015 prices for all renewals and outstanding quotes for new subscriptions through December 31st, 2023. Contact us if you have questions or feedback on the changes!
On-boarding
We offer guided on-boarding to ensure a successful implementation. Over the course of the first few weeks, we'll schedule a number of short video calls with you and your team to share best practices for deployment, give you feedback on your set up, and answer any technical questions.
Technical support
After on-boarding is complete, each plan includes on-going support for one or more named "technical contacts". These individuals are always entitled to contact us with questions, problems via our email help desk. We offer two levels of support:
- Basic support by email only for technical questions about ActivityInfo functionality.
- Professional support by email and video conferencing with access to our team of M&E implementation specialists, who are not only ActivityInfo experts, but can help you translate your logical framework to ActivityInfo in the optimal way.
User license types
- Full users can be invited to a database and can be granted any permission, including database design, form design, user management, dashboard design, and all other features.
- Basic users can only be granted permission to view, edit and delete records in the database. Basic users can still take advantage of ActivityInfo's analysis module to design personal reports.
- Users who submit data through collection links only, or view published reports, do not require a user license.
Unlimited databases and forms
Within the Programme and Organization plans, you can create any number of "databases" on the system, and up to 500 forms in each database. There are no per project fees.
The Solo plan is limited to a single database.
Volume discounts
The more user licenses you purchase, the lower the rate of the basic user license:
| Number of users | < 50 | ≥ 50 | ≥ 75 | ≥ 150 | ≥ 250 | ≥ 500 | ≥ 1000 |
|---|---|---|---|---|---|---|---|
| €/user/year | €55 | €50 | €45 | €35 | €30 | €20 | €15 |
Value-Added Tax (VAT)
If we invoice an entity based in the Netherlands, we must invoice an additional 21% Dutch VAT. If we invoice an entity based in the EU, you will need to provide a EU VAT Number, or we will also need to add VAT. If your organization is based outside of the EU, there are no additional taxes.
Get started on your own, or with help
Get full access to ActivityInfo right now with a free trial. Prefer to have someone from our team walk you through the first steps, or have questions about whether ActivityInfo can help with your work? No problem, schedule an introductory 30 minute call with a specialist at no cost.
Emergency Response Programme
Get the tools and support you need during a crisis and get started faster than ever. Whether you are an existing ActivityInfo user who needs additional support during a crisis or need help deploying your first database, we are here to help.
Purchasing ActivityInfo
Depending on your organization's procurement processes, there are three options for purchasing an annual subscription, using a Purchase Order (PO), a Service Contract, or Credit Card.
Please note that payment for annual subscriptions is due at the start of the subscription.
Purchase order
Send us a Purchase Order (PO) based on the subscription level you prefer. Once we receive the PO, we will start your subscription immediately and send an invoice to your finance department.
Service contract
In place of PO, we can also sign a Service-as-a-Software contract with you. Your subscription begins as soon as we receive a signed contract, and we'll invoice you thereafter.
Credit card
Finally, you always have the option of purchasing an annual subscriptions online with a credit card. The monthly subscription plan require a credit card payment.
UN and UN Technical Agencies
ActivityInfo has a Global Frame Agreement in place with UNHCR. Similar to a Long Term Agreement (LTA), UNHCR field offices and programmes can directly raise a Purchase Order under the terms of the agreement, without requiring a new contract.
We are happy to extend the terms of the Frame Agreement we have with UNHCR to the UN Secretariat and to UN Technical Agencies. In most cases, other UN Agencies can use the terms of the Frame Agreement to procure ActivityInfo through a streamlined process.
Storing Personally Identifying Information (PII)
If you are planning on storing personal data in ActivityInfo, and the data or the organization falls under the remit of the European GDPR or comparable national privacy legislation, we can also prepare and sign a Data Processing Agreement (DPA) which clarifies our commitments to you with regard to the processing of personal data.
Use of the service is subject to our privacy policy and terms of service.