Case Studies

The creation of ActivityInfo as a solution for the reporting requirements of UNICEF during the DRC Emergency Response

Executive Summary

In this Case Study we take a look at the creation and use of ActivityInfo during the Democratic Republic of the Congo Emergency around the period 2009-2013. ActivityInfo was created in 2009 as a solution to the increasing demand on coordinating partners reporting. We also explore how ActivityInfo became the tool of choice for the coordination of the Clusters in the Democratic Republic of the Congo, during that time.

UNICEF in DRC was running a very large operation. The operation was covering multiple sectors with many interventions that included a variety of activities. The organization was responsible for the coordination of the reporting of many partners in multiple provinces. The need for more efficient handling of data of such complexity resulted in the creation of an online system, meant to be easy to use and quick to deploy. Also, more frequent reporting was needed to improve real-time response.

Soon, more partners participating in the Clusters started using ActivityInfo to report on activities. This made the responsibility of reporting on the entire volume of humanitarian activities easier to bear for UNICEF in DRC.

As a result, instead of collecting multiple Excel files from partners and compiling them to a Master Excel, UNICEF in DRC could quickly access the partners' information in ActivityInfo and export whichever data was needed for donors reporting.

Another opportunity that UNICEF in DRC saw in the tool was that partner organizations could use the tool to report on their own activities too. They could also use it to build information products about their work out of the information gathered in it. Moreover, they introduced the use of the ActivityInfo reports in their coordination meetings. This created a more structured approach on who did what when.

Finally, ActivityInfo assisted in understanding better the RRMP program in two ways, becoming a tool that "goes beyond reporting". Firstly, it helped in understanding what the assistance delivered to each province was. Secondly, it enabled a deeper level of analysis on the assistance delivered.

In 2013, Steven Michel, UNICEF Emergency Specialist in DRC gave an interview to the Technical Director and founder of ActivityInfo, Alex Bertram which has been turned into this Case Study.

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The creation of ActivityInfo as a solution for the reporting requirements of UNICEF during the DRC Emergency Response
The creation of ActivityInfo as a solution for the reporting requirements of UNICEF during the DRC Emergency Response

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